pra eng


In accordance with the Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter: General Data Protection Regulation), CroMaps shall operate in accordance with the rules of compliance with and protection of personal data and privacy of users of these websites, as long as such data are used within the frameworks of the permitted terms of use.

Collection of Data

Personal data shall be regarded as any data used for identification and data required for communication (e.g. last name and first name, address, e-mail address, phone number, mobile phone number, fax number, etc.).

You can use our website without disclosing your personal data. You are not required to provide personal information as a condition of using our site, except as may be necessary to provide you a product or service at your request. When you use our website, data may be stored for various security purposes. Such data may include the name of your internet service provider, data on the internet site through which you linked to our site, data on the internet sites you visited from our site and your IP address. This data may include the name of your Internet service provider, the website that you used to link to our site, the web sites that you visit from our site and your IP address. This data could possibly lead to your identification, but we do not use it to do so. We do use the data from time to time for statistical purposes, but maintain the anonymity of each individual user so that the person cannot be identified. In cases when personal data is provided to third parties to provide you products or services you have requested, or for other purposes you have authorized, we take care that the third person is registered for these activities and that it provides sufficient guarantees in terms of pursuing objectives related to data protection and confidentiality and we rely on technical and organizational means to assure that applicable data security regulations are followed.

Collection and Processing of Personal Data

We collect personal data only when you provide it to us, through registration, completion of forms or e-mails, as part of an order for products or services, inquiries or requests about materials being ordered and similar situations in which you have chosen to provide the information. The database and its contents remain at our company and stay with data processors or servers acting on our behalf and responsible to us. Your personal data will not be passed on (by us or by our agents) for use by third parties in any form whatsoever, unless we have obtained your consent or are legally required to do so.

We will retain control of and responsibility for the use of any personal data you disclose to us. Some of this data may be stored, either fully or partially, or processed in computers located in other countries (e.g. United States of America), whose data protection laws may differ from the jurisdiction in which you live. In such cases, we will ensure that appropriate security measures are in place to require the data processor in that country to maintain protections on the data that are equivalent to those that apply in the country in which you live.

Purpose of Use

The data we collect will only be used for the purpose of supplying you with our products or services or for other purposes for which you have given your consent, except where otherwise provided by law.

Right of Access and Correction

With regard to your personal data stored in our system, you have the right to access, correct, amend and delete it if you believe it may be incomplete, incorrect and out of date. Just send an e-mail to the address given in the imprint or contact the relevant Data Protection Officer.

Right of Cancellation

You have the right at any time to withdraw your consent to the processing of your personal data and request termination of their further processing, unless the personal data is used for statistical purposes when your identification is no longer possible. Just send an e-mail to the address given in the imprint or contact the relevant Data Protection Officer.

Data Retention

We only retain personal data for as long as is necessary for us to render a service you have requested or to which you have given your consent, except where otherwise provided by law (e.g. in connection with pending litigation).

Do not track preferences

Do not track is a function that allows visitors to opt out from being tracked by websites for any purpose including the use of analytics services, advertising networks and social platforms. Do not track options are available in a number of browsers including Firefox, Internet Explorer, Chrome, Safari and Opera.

•  If you enable do not track in your web browser, Google Analytics will respect your choice;

•  If you have enabled the do not track function, you will not be tracked. This is in addition to you opting-out of the aggregation and analysis of data for our website statistics;

•  If you have not enabled the do not track option but you choose to opt-out, the cookie ‘piwik_ignore’ will be stored in your browser. All visitors with a piwik_ignore cookie will not be tracked by Google Analytics;

•  If you have disabled all cookies from your browser, we will still collect some general data about your browsing (e.g. a record of a visitor to our website) but they will be less accurate and your visit will not be tracked (Piwik cookies are not used).

What is a cookie?

A cookie is information stored on your computer by the website you visit. Cookies allow the website to display information that is tailored to your needs. They usually store your settings and preferences for the website, such as preferred language, e-mail address or password. Later, when you re-open the same website, the browser sends back cookies that belong to this site.

Also, they make it possible for us to measure the number of visitors and sources of traffic on our website, and as a result, we are able to improve the performance of our site.

All the information collected by the cookies, is accumulated and stays anonymous. This information allows us to monitor the effectiveness of the websites and is not shared with any other parties.

All this information can be saved only if you enable it - websites cannot get access to the information that you have not given them, and they cannot access other data on your computer.

Disabling cookies

By turning off cookies, you decide whether you want to allow the storage of cookies on your computer. Cookies settings can be controlled and configurated in your web browser. If you disable cookies, you will not be able to use some of the functionality on our website.

More about cookies can be found here: Cookies -

Web Analysis

This website uses Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (”Google”).

Based on your prior consent, Google will analyse your use of our website on our behalf. To this purpose, we use the above-described cookies. The information collected by Google in connection with your use of this website (e.g. the referring URL, which of our webpages you visit, your browser type, your language settings, your operating system, your screen resolution) will be transmitted to a server of Google in the US, where it will be stored and analysed; the respective results will then be made available to us in an anonymised form. In this process, your usage data will not be connected to your full IP address. We have activated on this website the IP anonymising function offered by Google, so that the last 8 digits (type IPv4) or the last 80 bits (type IPv6) of your IP address are deleted. Google is certified under the EU-US Privacy Shield which ensures an adequate level of data protection with respect to the processing of data by Google in the US.

You may withdraw your consent to the use of web analysis at any time either by downloading and installing a Google Browser-Plugin or you can either block or delete cookies on your computer or mobile phone. Both options will prevent the use of web analysis only if you use the browser on which you installed the Plugin or if you do not delete the opt-out Cookie.

For further information on Google Analytics please refer to the Google Analytics Terms of Service, in Google Analytics Security and Privacy Principles and the Google Privacy Policy.


CroMaps uses technical and organizational security precautions to protect your data from manipulation, loss, destruction or access by unauthorized persons. Any personal data that you provided us will be encrypted in transit to prevent its possible misuse by third parties. Our security procedures are continuously improved based on new technological developments.


In light of the importance of protecting children’s privacy, we do not collect, process or use on our website any information relating to an individual whom we know to be under 16 years old without the prior and credible consent of his or her legal representative. Such legal representative has the right and may request to view the information provided by the child and require that it be deleted.

Your Rights

You have the right to:

Ask us for copies of your personal information.
Ask us to change any information you feel is incorrect
Ask us to erase personal information we hold about you
Ask us to restrict our use of the information we hold
Object to us using your information
Sharing your information

We don’t share your information with anyone else unless you have given us your permission to do so.  We don’t sell or share any marketing information about you. We employ other companies to help us deliver some of our services (such as table bookings and WiFi).  Their relationship with us is explained in more detail in the How we use your information section.

Your right to complain

We always work really hard to ensure that we look after your personal information properly, use it appropriately and keep it secure.  If you are unhappy at any time just write to us using the details above.


If you have any problems, questions or ideas, please contact the following person:

Branka Poljak, Data Protection Officer, e-mail: gdpr(@)

The constant development of the internet requires occasional adjustments to our privacy statement. We retain the right to make changes when necessary.

Dispute resolution and applicable law

All disputes in connection with these Terms of Use, including disputes related to the questions of their start, content, or termination, will be resolved amicably, but in the event that they cannot be successfully negotiated, the competent court in Zagreb shall have jurisdiction.
These Terms of Use have been prepared in accordance with Croatian law, and Croatian law will be applied to them and to disputes arising from them, without changing the articles of Croatian law on forwarding to a third country’s legal system (renvoi) that part that is permitted by international regulations.

This Privacy Statement shall become effective on 04 Februar 2019.